Terms of service
OVERVIEW
This website is operated by All About May. Throughout the site, the terms “we”, “us” and “our” refer to All About May. All About May offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree to all terms, you may not access the website or use any services.
We reserve the right to update or change these Terms at any time by posting updates to our website. It is your responsibility to review this page periodically. Continued use of the site constitutes acceptance of any changes.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products for any unlawful or unauthorised purpose, nor violate any laws in your jurisdiction.
You must not transmit any viruses, malware, or destructive code.
A breach of any Terms may result in termination of your access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted across networks.
Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission.
Headings are for convenience only and do not affect interpretation.
SECTION 3 – ACCURACY OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or outdated.
Content is provided for general information only and should not be relied upon solely for decision-making.
We reserve the right to modify content at any time without obligation to update it.
SECTION 4 – MODIFICATIONS TO SERVICE & PRICES
Prices are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time.
We are not liable for any modification, suspension, or discontinuance.
SECTION 5 – PRODUCTS OR SERVICES
Certain products may be available exclusively online and in limited quantities.
Products are subject to return or exchange only according to our Returns Policy.
We attempt to display product colours accurately but cannot guarantee screen accuracy.
We reserve the right to limit sales by person, region, or jurisdiction.
We may discontinue products at any time.
We do not guarantee that product quality will meet expectations or that errors will be corrected.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order.
We may limit or cancel quantities purchased per person, household, or order.
We may notify customers via email or contact details provided at checkout if an order is changed or cancelled.
You agree to provide accurate and complete purchase information.
SECTION 7 – SHIPPING, DELIVERY & CUSTOMS
Shipping timeframes are estimates only.
Orders are typically packed and dispatched within 1–2 business days.
We are not responsible for delays caused by carriers, customs, or external factors once an order has been dispatched.
International shipping rates are calculated at checkout and may vary depending on destination and order details.
Depending on the destination country, duties and taxes may be calculated and charged at checkout through our shipping partners, or alternatively charged by local authorities upon arrival.
All customs duties, taxes, and import charges are the responsibility of the customer unless explicitly stated otherwise at checkout.
We are not responsible for any customs fees, import charges, or taxes incurred after shipment.
If a parcel is refused due to unpaid customs fees or import charges, it may be returned, held, or deemed abandoned. Any resulting costs incurred (including return fees, handling charges, or customs fees charged to us) may be deducted from any refund or store credit.
We are not responsible for parcels that are delayed, refused, lost, or unclaimed due to customs issues.
SECTION 8 – INTERNATIONAL DELIVERY RESPONSIBILITY (INCLUDING USA)
Once an order arrives in the destination country and is handed over to the local carrier, delivery management transfers to that carrier.
For United States orders, this is typically USPS. From this point onward, tracking updates, delivery attempts, delays, and final delivery outcomes are managed by USPS and are outside of our control.
We recommend contacting USPS directly for delivery issues within the United States. While we will assist where possible, we are unable to intervene once the parcel has entered their network.
SECTION 9 – RETURNS & REFUNDS
Returns, exchanges, and store credit are governed by our Returns Policy.
All return shipping costs are the responsibility of the customer unless otherwise required under Australian Consumer Law for faulty items.
We reserve the right to reject returns that do not meet our returns criteria.
SECTION 10 – FAULTY ITEMS
Faulty item claims are assessed on a case-by-case basis in accordance with Australian Consumer Law.
Depending on the nature of the fault, we may offer a repair, replacement, or refund.
Where a major fault exists, customers are entitled to a remedy under Australian Consumer Law.
SECTION 11 – USER COMMENTS
We may use, edit, or distribute any comments submitted to us without restriction.
We are not obligated to maintain comments in confidence or provide compensation.
SECTION 12 – PERSONAL INFORMATION
Personal information submitted through the store is governed by our Privacy Policy.
SECTION 13 – ERRORS & OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions at any time, including after orders are placed.
We are not obligated to update information unless required by law.
Pricing errors (including obvious mistakes or technical errors) may be cancelled.
SECTION 14 – PROHIBITED USES
You may not use the site for unlawful, abusive, or harmful purposes, including fraud, malware, scraping, or infringement of rights.
We reserve the right to terminate use for violations.
SECTION 15 – LIMITATION OF LIABILITY
We are not liable for any damages arising from use of the Service or products, including indirect or consequential loss, to the fullest extent permitted by law.
Our liability is limited to the maximum extent permitted under Australian law.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold harmless All About May from any claims arising from your breach of these Terms or applicable laws.
SECTION 17 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain valid.
SECTION 18 – TERMINATION
We may terminate access to our Services at any time for breach of these Terms.
SECTION 19 – ENTIRE AGREEMENT
These Terms, together with our policies, constitute the entire agreement between you and All About May.
SECTION 20 – GOVERNING LAW
These Terms are governed by the laws of Australia.
SECTION 21 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the site constitutes acceptance of changes.
SECTION 22 – CONTACT INFORMATION
Questions about these Terms should be sent to:
hello@allaboutmay.com